Owentra
Simple, transparent pricing
Start free — no credit card required. Upgrade when you're ready to grow.
300 conversations / month
No AI replies: your team answers
Basic lead capture
Help centre
1,000 conversations / month
≈ 3,300 AI replies / month
50 website pages learned per bot
AI → human handoff
Live chat console & tickets
Email-verified leads · smart timing
Appointment booking + Google / Calendly
3 custom actions per bot
No Owentra branding
CSV export
Email support
5,000 conversations / month
≈ 15,000 AI replies / month
200 website pages learned per bot
AI → human handoff
Live chat console & tickets
Email-verified leads · smart timing
Appointment booking + Google / Calendly
10 custom actions per bot
No Owentra branding
AI insights & advanced analytics
CSV export
Email support
20,000 conversations / month
≈ 60,000 AI replies / month
500 website pages learned per bot
AI → human handoff
Live chat console & tickets
Email-verified leads · smart timing
Appointment booking + Google / Calendly
Unlimited custom actions per bot
No Owentra branding
AI insights & advanced analytics
CSV export
Priority support
Compare features in detail
| Feature | Free | Starter | Growth | Business |
|---|---|---|---|---|
| Usage | ||||
| Active bots | 1 | 2 | 5 | 20 |
| Agent seats | 1 | 3 | 10 | Unlimited |
| Conversations / month | 300 | 1,000 | 5,000 | 20,000 |
| Custom actions / bot | — | 3 | 10 | Unlimited |
| Bookable services / bot | — | 3 | 10 | Unlimited |
| Bookable resources / bot | 1 | 2 | 10 | Unlimited |
| Website pages read / bot | — | 50 | 200 | 500 |
| Tickets / month | 100 | 1,000 | Unlimited | Unlimited |
| Analytics history | 30 days | 90 days | Unlimited | Unlimited |
| AI replies / month (approx.) | — | 3,300 | 15,000 | 60,000 |
| Features | ||||
| Live chat (human agents) | ✓ | ✓ | ✓ | ✓ |
| AI chat | — | ✓ | ✓ | ✓ |
| Ticket creation & management | ✓ | ✓ | ✓ | ✓ |
| Remove Owentra branding | — | ✓ | ✓ | ✓ |
| Theme / appearance customization | — | ✓ | ✓ | ✓ |
| Analytics access | ✓ | ✓ | ✓ | ✓ |
| Advanced analytics | — | — | ✓ | ✓ |
| Conversation intelligence (AI insights) | — | — | ✓ | ✓ |
| Custom actions | — | ✓ | ✓ | ✓ |
| Send from your own email domain | — | ✓ | ✓ | ✓ |
| Data export (CSV) | — | ✓ | ✓ | ✓ |
| Basic lead capture | ✓ | ✓ | ✓ | ✓ |
| OTP-verified leads | — | ✓ | ✓ | ✓ |
| Smart lead capture (asks when interested) | — | ✓ | ✓ | ✓ |
| AI → human handoff | — | ✓ | ✓ | ✓ |
| Ticket email notifications | ✓ | ✓ | ✓ | ✓ |
| Appointment booking | — | ✓ | ✓ | ✓ |
| External calendar sync (Google / Calendly) | — | ✓ | ✓ | ✓ |
| Email support | — | ✓ | ✓ | ✓ |
| Priority support | — | — | — | ✓ |
Pricing FAQ
Is there a free plan?
Yes. Owentra has a free-forever plan that includes live chat, ticketing, basic analytics and lead capture with 1 bot and 1 agent — no credit card required. You can also start a 15-day free trial with full AI chat included to evaluate the paid features.
How much does Owentra cost?
Paid plans start at $12/month (Starter), $24/month (Growth) and $49/month (Business), billed monthly. There's also a free plan at $0. Because Owentra bundles an AI chatbot, live chat, lead capture and ticketing in one tool, it typically replaces three or four separate subscriptions.
Do I need a credit card to start?
No. Both the free-forever plan and the 15-day free trial start without a credit card. You only add payment details when you choose to upgrade to a paid plan.
Are there conversation or usage limits?
Each plan includes a monthly conversation allowance and a number of bots and agents that scales with the tier. AI replies use metered AI credits so you always stay in control of spend. You can see the exact limits for each plan in the comparison table above.
Can I cancel anytime?
Yes. Plans are month-to-month and you can cancel or downgrade at any time from your billing dashboard — you keep access until the end of the current billing period, with no long-term contract.
Can I upgrade or downgrade later?
Anytime. Upgrades take effect immediately, and any unused days on your old paid plan are credited to you as AI credit. Downgrades are scheduled for the end of your current cycle so you don't lose what you've already paid for.
Do I need my own email server (SMTP)?
During the 15-day free trial, verification codes, ticket updates and booking confirmations are sent for you by Owentra. On Starter, Growth and Business you connect your own SMTP to send them from your own address. Until you do, leads are still captured but saved as unverified.